PA Launches ELS Website to Replace Management Systems Used by State Agencies

Pennsylvania has launched a new website dedicated to the Enterprise Licensing System (ELS) project.

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The goal of this project is to implement a single ELS that addresses licensing and certification needs, as well as incident and complaint management, across the following state agencies:

  • Department of Human Services (DHS)

  • Department of Health (DOH)

  • Department of Aging (PDA)

  • Department of Drug & Alcohol Program (DDAP)

The ELS will be rolled out by state program offices over the next two years. Stakeholders in impacted program areas will be notified when the Office of Child Development and Early Learning (OCDEL) is scheduled for rollout, ensuring they have enough time to prepare.

ELS will enable staff to manage and process licensing, permitting, registration, certification, and related inspection or survey activities from initial application through issuance. They will also enable staff to offer extensive reporting capabilities. Additionally, the ELS will be used to record, review, investigate, and analyze incidents and complaints.

ELS Project Aims

The project’s aims are to:

  • Increase collaboration and communication across agencies

  • Improve scheduling of licensing, permitting, registration/certification inspections, surveys, and timely issuance of licenses/permits/registrations/certifications and renewals

  • Streamline business processes, including electronic sharing and storing of documents and pre-populated forms and templates

  • Reduce maintenance and operations costs from multiple systems to one system

The ELS will provide a standardized enterprise-wide solution that is configurable and can provide a limited degree of configurability by each agency to meet specific needs.

To receive website and project updates, subscribe to the ELS ListServ or visit the website.