Immigrant Services and Connections Adds New Office Hours Location in Pittsburgh

Immigrant Services and Connections (ISAC) has added a new ISAC Office hours location in the Pittsburgh region.

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In collaboration with its community partner, the Carnegie Library of Pittsburgh, an ISAC Navigator is available from 9 a.m. to 5 p.m. on Thursdays at the downtown library, located at 612 Smithfield St.

The Navigator is fluent in Dari, Pashto, and English, and will have access to telephonic interpretation to assist any immigrant resident of Allegheny County, regardless of their first language.

ISAC Office Hours do not require appointments and all locations are drop-in sites. Individuals and families can receive assistance, referrals, and education/cultural orientation on a wide variety of topics and issues.

Common activities at Office Hours include:

  • Assistance with reading and sorting mail

  • Ask public benefits questions

  • Start utility services and apply for utility financial assistance programs

  • Fill out housing applications

  • Schedule medical appointments and learn to fill prescriptions

  • Sign up for English classes

  • Connect with a food pantry

  • Connect with legal, employment, and other services

  • Learn to write checks or make online bill payments

  • Communicate with children’s teachers, family landlords, and others

While complex or crisis situations cannot adequately be addressed at Office Hours, Navigators will access or refer individuals or families to ISAC Service Coordination. 

A complete list of ISAC Office Hours is available online.

News, Families, ProvidersNathan DukeISAC Office Hours, Immigrant Services and Connections, services for immigrants, financial assistance, housing applications, food pantry, employment