ELRC Provider Support Line Available to Help Child Care Providers

A new Early Learning Resource Center (ELRC) provider support line is now available to help child care providers with ELRC agreements.

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The support line enables providers to share questions, concerns, or gratitude regarding an ELRC experience.

Providers should first contact the ELRC to resolve any issues. The Pennsylvania Office of Child Development and Early Learning (OCDEL) supports providers with matters that cannot be resolved directly with the ELRC.

The new phone line is a direct connection to an OCDEL representative. Calls can be placed to the provider support line at 717-346-0042 or 1-844-675-6349 between 9 a.m. and 3:30 p.m. on Monday through Friday.